Mystique

Mystique ('we', 'our', 'us') is committed to protecting the privacy of our customers. This policy explains what information we collect, how we use it and how we keep it safe.

Information We Collect

When you visit our website or place an order, we may collect:

Name, email address, phone number and delivery address
Payment information (processed securely via third-party gateways — we do not store card details)
Device and browsing data (IP address, browser type, pages visited) via cookies
Communications — emails, messages or feedback you send us

How We Use Your Information

To process and fulfil your orders
To send order confirmations, shipping updates and support responses
To improve our website and product offerings
To send promotional communications — only with your consent

Data Sharing

We do not sell or rent your personal data to third parties. We share data only with:

Logistics partners — solely for order delivery
Payment gateways — for secure transaction processing
Regulatory authorities — only when required by law

Cookies

Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings; however, some website features may not function correctly without them.

Data Retention & Security

We retain your data only for as long as necessary to fulfil the purposes outlined above or as required by law. We use industry-standard encryption and secure servers to protect your information.

Your Rights